FAQ

  • Durability: Ceramic pipes are more durable than glass pipes as they don't easily break or crack, making them a popular choice for frequent smokers.

    Functionality: Ceramic pipes are designed to have larger bowls which let you pack more herbs in them. It also contains the heat better than glass pipes, giving smoother hits.

    Discretion: Ceramic pipes are more discreet than glass pipes which are often associated with drug use.

    Customization: Ceramic pipes come in various shapes, sizes, and designs, allowing more customization options than glass pipes.

    While glass pipes might have some advantages over ceramic pipes (being easier to clean, less susceptible to accumulating resin, and allowing you to see the smoke intake,) ceramic pipes seem to have some distinct advantages that may appeal to certain smokers. Ultimately, the choice between a glass pipe and a ceramic pipe comes down to personal preference.

  • Shipping takes 5-7 business days.

    Depending on your location, I select the optimal carrier for lowest prices and fastest delivery.

    All orders ship from Denver, Colorado, USA.

    Custom pieces are subject to a waiting list.

  • 30-Day Return Policy

    At Dizzy Duck Inc., we are committed to delivering top-quality ceramic products that meet your satisfaction. We take precautions to ensure that your orders arrive intact. However, in the rare event that you receive a broken package, we've got you covered.

    Broken Package Guarantee:

    If your order arrives with any signs of damage or breakage, we're here to resolve it swiftly. Simply follow these steps within 30 days of receiving your order:

    Photograph and Contact Us:

    -Take clear photos of the damaged package and its contents. Contact me@dizzyduckinc.com to initiate the return process.

    Return or Refund

    We offer two convenient options:

    Replacement: We will promptly ship a replacement for the damaged item at no additional cost to you.

    Refund: If you prefer, we can issue a full refund for the broken item, including shipping costs.

    Return Process Guidelines:

    Please retain all original packaging materials for inspection purposes.

    We may request additional information to facilitate the return process.

    Returns must be initiated within 30 days of receiving the order.

  • Custom Orders are limited to current designs and characters ie Dizzy, Greg, and Wallace.

    Forms for customization can be found under the customization tabs of each character.